Privacy Policy

Privacy Policy

Introduction

Welcome to https://steel-line-shepparton.thebestlocalpro.com (hereafter referred to as “Steel Line Shepparton,” “we,” or “our”). We are dedicated to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products. Our commitment to privacy is a cornerstone of our business practices, and we adhere to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Consent Act (UCPA), Connecticut’s Connectict Consumer Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies to all aspects of Steel Line Shepparton’s online presence, including:

Please note that this policy does not cover third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines the ways in which we process personal data, including but not limited to:

  1. When you sign up as an authorized user for our applications or services.
  2. During your visits to our websites linked to this Privacy Policy.
  3. When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide quality services. These include:

  1. Account Information: Details related to your user account, including usernames, passwords, and registration data.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details (if provided) for direct deposits or withdrawals.
  4. Purchase Information: Items bought from our platform, order history, and associated details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication and service delivery.
  6. Location Data: Geolocation information to provide location-based services (with user consent).
  7. Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about the products you interact with, including browsing history and preferences.

We gather this data through direct user input, interactions with our systems, and automated technologies, such as web beacons and cookies. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

Steel Line Shepparton uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our site, like secure login.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking aggregated data to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and its purpose:

  • Account information and transaction history are usually kept for the duration of your account’s active status and for a period after that to comply with legal requirements.
  • Financial and payment data may be stored for tax and accounting purposes, typically up to seven years.
  • Cookies and tracking technologies are deleted or anonymized once their purpose is served.

Security Measures

We implement robust security measures to safeguard your personal information:

  • Encryption: Data is encrypted during transmission and at rest to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Regular Audits: Our security practices are regularly audited to ensure compliance with privacy regulations.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting the use of your data in certain circumstances.
  • Portability: Receiving a copy of your data in a structured format for transfer to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or to file appeals/complaints, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for data access or deletion, or if you have concerns about our privacy practices, please contact us: